Order & Pricing Information for Surveillance Products

Please note the following important details when ordering surveillance products from ICCTVZONE:

• Order confirmation: After you place an order, please check the confirmation email from our team. We will confirm stock, lead time and shipping before dispatch.
• Stock & replacements: Inventory status is not real-time. If an item is out of stock, we may propose a compatible replacement model for your approval.
• Final pricing: Prices shown are indicative. The final price is confirmed on the Proforma Invoice (PI) after order confirmation.
• Project-specific pricing: Some products are configured for project requirements; pricing may vary with quantity and specification.
• Minimum order: A minimum order value may apply to non-stock or project items; our team will confirm before processing.
• Shipping costs: Shipping is calculated separately and added to the order total.
• Duties & taxes: Import duties, taxes and customs clearance fees are not included in the product price or shipping quote. These charges are the customer's responsibility.
• Genuine products: We supply genuine products from leading brands with current firmware.
• Technical support: Our engineers provide pre-sales and after-sales technical support.
• Warranty: Warranty terms depend on the product and order type; we will confirm the applicable coverage in writing.

Questions? Contact sales@icctvzone.com.